The concept of cloud computing can be traced back to the 1960s, rooted in the notion of time-sharing. This year marks its twentieth anniversary, and the cloud continues to play an instrumental role within IT and OT organizations. Cloud services provide scalable, cost-effective on-demand compute, networking, and security infrastructure to power business operations. Its ability to be treated as an operational expense is invaluable, as well as its ability to provide new features and capabilities to meet ever-changing applications and workloads, including the rise of generative AI and agentic frameworks. Over the past several weeks, I have had an opportunity to spend time with two NTT DATA executives and attend…